eReferral user satisfaction with the Ocean Portal
Ocean eReferral users who access the solution through the online portal are satisfied with the eReferral system and report experiencing numerous benefits*
Quick Facts
Ocean eReferral allows healthcare providers to easily find specialists and health services, send and receive secure patient referrals electronically, and track the referral status all within one secure online platform1. In a recent survey of eReferral users, users who specified that they access eReferral through the Ocean Portal indicated that:
A few Ocean Portal users share their experience using eReferral…
The ability to improve bi-directional communication channels between
PCP, Specialists, Specialty programs, and patients has removed a lot of the previous healthcare systems problems with respect to communication breakdowns and the lack of information related to a referral status.
As an office without a central EMR, Ocean has revolutionized our workflow. We previously faxed paper referrals which resulted in a number of care delays. Ocean allows us to track the referrals and I appreciate that emails are automatically generated when patient tests are booked and the patients are able to confirm with a click of a button. I would highly recommend Ocean and I have to other departments at our site.
*Ocean eReferral is integrated with several EMRs. For those without an integrated EMR, they can access the Ocean eReferral Portal to send and receive referrals electronically.
1https://www.cognisantmd.com/ocean-ereferrals/
Interested in learning more?
Interested in partnering with us or learning more about
what we can offer you? Please reach out here.
Get the latest resources and insights
-
Efficiency of eReferral use in Northern Ontario
Many patients requiring consultation often face unexpectedly long wait times from the time of their…
-
eReferral supports mental health and addictions in Ontario
Key takeaways Electronic referral (eReferral) for Mental Health & Addictions (MH&A) has expanded across Ontario,…
-
Webinar on leveraging AI scribes for your ideal practice (part 2)
Sharing some tips, tricks, and key takeaways from our Ideal Primary Care Practice Model webinar,…
-
Exploring the relationship between patient satisfaction and age with the eReferral process
Background The rapidly growing population of older adults is increasingly adopting technology, challenging the misconception…