Case studies & evidence briefs Archives

Erie St. Clair and South West: Cataract Central Intake One Year Post Go-Live

The St. Joseph’s Health Care London Cataract Central Intake (CCI) went live in April 2024. The CCI serves the Ontario...

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Case Study diagnostic imaging eReferral

Case Study: Exploring the Impacts of a Single-Entry Model within the Central East Region for DI

Key Takeaways The integration of eReferral and a large hospital information system (HIS), coupled with an automated routing logic, has...

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eReferral Orthopedics

eReferral supports orthopedics in Ontario

Key takeaways Electronic referral (eReferral) for Orthopedics has expanded across Ontario, enhancing the patient experience throughout the province  Key takeaways...

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clinical efficiencies diagnostic imaging eReferral eServices

eReferral supports access to Diagnostic Imaging across Ontario

Improved clinical efficiencies and a high degree of patient satisfaction for diagnostic imaging

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addiction eConsult eReferral mental health

eConsult and eReferral supporting Mental Health & Addictions (MHA) Care

Mental illness is experienced by one in five Canadians in any given year1. Wait times for psychiatric services are extremely...

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E2P mental health

A case study on clinician experience with the Anxiety and Depression EMR Tool in primary care

The Evidence2Practice Ontario (E2P) Anxiety Disorders and Depression (A&D) EMR Tool supports clinicians in providing the optimal standard of care...

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E2P; Diabetes;

A case study on the impact of the Evidence2Practice Diabetes EMR tool in primary care

Key takeaway The Evidence2Practice Ontario (E2P) Diabetes EMR tool supports clinicians in providing the optimal standard of care for patients...

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Change management onboarding

Exploring the impact of change management support on the eReferral user onboarding experience

Organizations can benefit greatly from having access to Change Management Specialists (CMS) who possess the required skills and knowledge to...

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eReferral survey

Exploring the experience of eReferral users in primary care

The Technology Acceptance Model1 emphasizes that “acceptability” – the perceived ease of use and perceived usefulness of a technology –...

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addiction eReferral eServices mental health patient experience

eReferral supports mental health and addictions in Ontario

Key takeaways Electronic referral (eReferral) for Mental Health & Addictions (MH&A) has expanded across Ontario, enhancing the patient experience throughout...

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diagnostic imaging eReferral patient experience Services wait times

eReferral supports diagnostic imaging in Ontario

Key takeaways Electronic referral (eReferral) for Diagnostic Imaging (DI) has expanded across Ontario, enhancing the patient experience throughout the province ...

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Case studies & evidence briefs

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Erie St. Clair and South West: Cataract Central Intake One Year Post Go-Live

Case Study: Exploring the Impacts of a Single-Entry Model within the Central East Region for DI

eReferral supports orthopedics in Ontario

eReferral supports access to Diagnostic Imaging across Ontario

eConsult and eReferral supporting Mental Health & Addictions (MHA) Care

A case study on clinician experience with the Anxiety and Depression EMR Tool in primary care

A case study on the impact of the Evidence2Practice Diabetes EMR tool in primary care

Exploring the impact of change management support on the eReferral user onboarding experience

Exploring the experience of eReferral users in primary care

eReferral supports mental health and addictions in Ontario

eReferral supports diagnostic imaging in Ontario