eReferral user satisfaction with the Ocean Portal
Ocean eReferral users who access the solution through the online portal are satisfied with the eReferral system and report experiencing numerous benefits*
Quick Facts
Ocean eReferral allows healthcare providers to easily find specialists and health services, send and receive secure patient referrals electronically, and track the referral status all within one secure online platform1. In a recent survey of eReferral users, users who specified that they access eReferral through the Ocean Portal indicated that:
A few Ocean Portal users share their experience using eReferral…
The ability to improve bi-directional communication channels between
PCP, Specialists, Specialty programs, and patients has removed a lot of the previous healthcare systems problems with respect to communication breakdowns and the lack of information related to a referral status.
As an office without a central EMR, Ocean has revolutionized our workflow. We previously faxed paper referrals which resulted in a number of care delays. Ocean allows us to track the referrals and I appreciate that emails are automatically generated when patient tests are booked and the patients are able to confirm with a click of a button. I would highly recommend Ocean and I have to other departments at our site.
*Ocean eReferral is integrated with several EMRs. For those without an integrated EMR, they can access the Ocean eReferral Portal to send and receive referrals electronically.
1https://www.cognisantmd.com/ocean-ereferrals/
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