Unlocking the benefits of using eConsult in primary care
Hello everyone, my name is Wendy Lang and I’m a Change Management and Adoption Lead at Amplify Care. Today we’re resharing some insights I provided during last year’s Digital Health Week around the benefits of eConsult.
I have experience working in the healthcare system as a Registered Nurse, and I’ve personally witnessed the struggles clinicians and patients face with long wait times to receive specialist care. No one expects a primary care physician to be an expert in every area of medicine. That’s why they refer their patients to specialists, when necessary.
However, there are so many cases when a patient’s medical issue could be addressed through a straightforward course of action. In these cases, patients don’t necessarily need to wait months to see the specialist. Their primary care physician can pose a question to the appropriate specialist and receive a response directly, in days, or sometimes hours.
Now that my professional career has brought me to Amplify Care, I get to work directly with clinicians, onboarding them to eConsult. The pride I feel knowing that what I’m doing is making a difference to not only clinicians, but their patients is indescribable. I love the stories I hear about the impact eConsult is making in people’s lives. Every single one of us has been a patient at some point and I often find myself thinking about how I would want to receive care. This is what motivates me to continue to work to make eConsult available to every patient across the province.
Learn more about eConsult here.
Get the latest resources and insights
-
eReferral and North East Assessment Centre central intake musculoskeletal process
In Canada, Orthopedic surgeons are considered the highest consulted specialists1 with more than 900,000 referred…
-
Impact of eReferral on reducing the burden of treatment for patients
The Burden of Treatment Theory explains how patients are tasked with taking on responsibility for…
-
Patient experience with eReferral in Ontario Health East Region
Patients who are emailed appointment information and reminders report an improved healthcare experience and prefer…
-
Virtual Care: A case study on virtual visits from a psychiatrist perspective
Virtual care in psychiatry can help to meet patients’ needs for convenient and accessible mental…