Specialists’ satisfaction with eReferral in OH-West
Specialists and office staff are accepting eReferrals in place of faxed referrals. Findings are based on data collected from a recent user satisfaction survey of all users of eReferral from across the province completed in July 2020.
- Over 500 providers are receiving eReferrals in OH-West Region
- Over 150,000 eReferrals have been processed in OH-West since 2017
- 80% of specialists believe eReferral makes it easier to track patient referrals
- 76% of specialists are satisfied with eReferral
- 71% of specialists believe eReferral improves communication and the sharing of patient information between health care providers
- 65% of OH-West region specialists surveyed are using eReferral every week
Key takeaways
eReferral users in Specialist Care within the OH-West Region find eReferral improves their referral processes and encourage widespread expansion of use by referring healthcare providers.
We are trying to push for family MDs to refer this way instead of via fax
Office Administrator
West Region Specialist
I only wish more of my referrals were sent through Ocean!
Physician
West Region Specialist
I use eReferral Ocean all the time. I really find this helpful and for the patients.
Office Administrator
West Region Specialist
Interested in learning more?
Interested in partnering with us or learning more about
what we can offer you? Please reach out here.
Get the latest resources and insights
-
Impact of eReferral on patient efficiency and likelihood of referral appointment attendance
In a study conducted in Alberta, patients noted that the convenience of tracking referral information…
-
Exploring the experience of eReferral users in primary care
The Technology Acceptance Model1 emphasizes that “acceptability” – the perceived ease of use and perceived…
-
eReferral and ophthalmology cataract central intake in Waterloo Wellington
Using eReferral and a centralized intake model leads to… Reduced wait times Research shows that…
-
Join Amplify Care at the National e-Health Conference and Tradeshow
We’re excited to connect with digital health leaders, innovators, and clinicians from across the country…