Specialists’ satisfaction with eReferral in OH-West
Specialists and office staff are accepting eReferrals in place of faxed referrals. Findings are based on data collected from a recent user satisfaction survey of all users of eReferral from across the province completed in July 2020.
- Over 500 providers are receiving eReferrals in OH-West Region
- Over 150,000 eReferrals have been processed in OH-West since 2017
- 80% of specialists believe eReferral makes it easier to track patient referrals
- 76% of specialists are satisfied with eReferral
- 71% of specialists believe eReferral improves communication and the sharing of patient information between health care providers
- 65% of OH-West region specialists surveyed are using eReferral every week
Key takeaways
eReferral users in Specialist Care within the OH-West Region find eReferral improves their referral processes and encourage widespread expansion of use by referring healthcare providers.
We are trying to push for family MDs to refer this way instead of via fax
Office Administrator
West Region Specialist
I only wish more of my referrals were sent through Ocean!
Physician
West Region Specialist
I use eReferral Ocean all the time. I really find this helpful and for the patients.
Office Administrator
West Region Specialist
Interested in learning more?
Interested in partnering with us or learning more about
what we can offer you? Please reach out here.
Get the latest resources and insights
-
Patient experience with eReferral in Ontario Health West Region
Patients who receive appointment information and reminders through eReferrral, report an improved healthcare experience and…
-
Amplify Care at the 2025 OMGMA Conference
Our team was excited to participate in this year’s OMGMA conference, which brings together the…
-
Patient experience With eReferral
Patients referred electronically who receive email notifications about their referral report a high level of…
-
Agentic AI: The Missing Link Between Trust and Automation in Primary Care
Agentic AI systems are goal-directed, capable of autonomously planning and executing complex workflows in collaboration…