Patients are highly satisfied with eReferral for diagnostic imaging
Based on Diagnostic Imaging eReferrals sent in seven sub-regions (WW, ESC, SE, NE, Champlain, SW and HNHB) from March 2018 to September 2020:
- In total, 96,145 DI referrals have been sent through Ocean
- A total of 4,058 patients referred for a DI scan responded to the survey
- 74% of patients referred electronically for DI within the past 12 months have a scheduled appointment or have been seen
- To date, 933 clinicians in Ontario have adopted and sent DI referrals electronically through Ocean eReferral network
Key takeaways
Patients referred for Diagnostic Imaging by eReferral are highly satisfied with the healthcare experience and time to access care.
Within a day of my original referral I had an appointment booked and a time that didn’t interfere with my work schedule. Thanks.
This was amazing! I felt informed at all times, which helps reduce anxiety.
Patient Testimonials
Patient Satisfaction Survey
Interested in learning more?
Interested in partnering with us or learning more about
what we can offer you? Please reach out here.
Get the latest resources and insights
-
eReferral annual user satisfaction survey September 2022 – increase in usage
The Ontario eServices Program deploys a User Satisfaction Survey once a year in order to gather…
-
Ontario eServices Program evaluation summary report FY 23-24
This newsletter provides a highlight of the evaluation Ontario eServices Program activities within fiscal year…
-
A case study on introducing neighbourhood-level marginalization data into the EMR using bot technology
Social determinants of health (SDoH) are social factors, including education, housing, employment, and social support,…
-
Integration with Ocean eReferral enhances Cerebrum users’ workflow in Waterloo-Wellington
Users at K-W CardioPulmonary Services (CPS) have gained many efficiencies in their referral processing since…