Patients are highly satisfied with eReferral for diagnostic imaging
Based on Diagnostic Imaging eReferrals sent in seven sub-regions (WW, ESC, SE, NE, Champlain, SW and HNHB) from March 2018 to September 2020:
- In total, 96,145 DI referrals have been sent through Ocean
- A total of 4,058 patients referred for a DI scan responded to the survey
- 74% of patients referred electronically for DI within the past 12 months have a scheduled appointment or have been seen
- To date, 933 clinicians in Ontario have adopted and sent DI referrals electronically through Ocean eReferral network
Key takeaways
Patients referred for Diagnostic Imaging by eReferral are highly satisfied with the healthcare experience and time to access care.

Within a day of my original referral I had an appointment booked and a time that didn’t interfere with my work schedule. Thanks.
This was amazing! I felt informed at all times, which helps reduce anxiety.
Patient Testimonials
Patient Satisfaction Survey
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