eReferral supports access to Diagnostic Imaging across Ontario
Key takeaways
Electronic referral for Diagnostic Imaging (DI) requests has resulted in improved clinical efficiencies and a high degree of patient satisfaction.
Quick facts
eReferral allows referring clinicians to select the most appropriate destination for the patient’s referral by choosing a site based on location, wait time, or patient preferences
eReferral provides referring clinicians access to a health map that allows referrers to see the wait times and locations so that the clinician and the patient can make an informed decision about their referral
eReferral also enables patient communication through emails that keep patients in the loop throughout the referral process; over 176,000 patients have consented to receive email notifications about their DI referrals and appointments
88% Of DI patients surveyed said they were satisfied with their eReferral experience
95% Of DI patients surveyed said that eReferral email notifications improved their referral experience
It’s so much more efficient. Don’t have to worry about missed calls
eReferral DI Patient
Easy, quick and provides a time and date in my email inbox that I can reference
eReferral DI Patient
I received my appointment time within minutes of the NP sending the referral electronically and no wasted paper!
eReferral DI Patient
Interested in learning more?
Interested in partnering with us or learning more about
what we can offer you? Please reach out here.
Get the latest resources and insights
-
Exploring the impact of change management support on the eReferral user onboarding experience
Organizations can benefit greatly from having access to Change Management Specialists (CMS) who possess the…
-
eConsult: A case study on supporting timely access to specialist advice, reducing anxiety and decreasing unnecessary referrals
The findings from the Healthcare Experience Survey (2013-2016)¹ conducted by the Ministry of Health and…
-
Prevention Over Reaction: Shield’s Vision for Cyber Education in Healthcare
In Canada’s digital healthcare ecosystem, cyber threats are no longer hypothetical, they’re happening now, and…
-
A case study on a clinic’s experience using Online Appointment Booking for cervical cancer appointments and reminders for patients
Preventative care is a pillar of primary health care. Since the 1980s, there has been…