Specialists’ satisfaction with eReferral in OH-West
Specialists and office staff are accepting eReferrals in place of faxed referrals. Findings are based on data collected from a recent user satisfaction survey of all users of eReferral from across the province completed in July 2020.
- Over 500 providers are receiving eReferrals in OH-West Region
- Over 150,000 eReferrals have been processed in OH-West since 2017
- 80% of specialists believe eReferral makes it easier to track patient referrals
- 76% of specialists are satisfied with eReferral
- 71% of specialists believe eReferral improves communication and the sharing of patient information between health care providers
- 65% of OH-West region specialists surveyed are using eReferral every week
Key takeaways
eReferral users in Specialist Care within the OH-West Region find eReferral improves their referral processes and encourage widespread expansion of use by referring healthcare providers.
We are trying to push for family MDs to refer this way instead of via fax
Office Administrator
West Region Specialist
I only wish more of my referrals were sent through Ocean!
Physician
West Region Specialist
I use eReferral Ocean all the time. I really find this helpful and for the patients.
Office Administrator
West Region Specialist
Interested in learning more?
Interested in partnering with us or learning more about
what we can offer you? Please reach out here.
Get the latest resources and insights
-
User experience with eReferral
In September 2023, 868 eReferral users within Ontario provided feedback on their eReferral experience. The…
-
eReferral annual user satisfaction survey September 2022 – increase in usage
The Ontario eServices Program deploys a User Satisfaction Survey once a year in order to gather…
-
Automates FAQs
Automates at the Amplify Care offers a suite of automated solutions that support clinicians and organizations…
-
Diagnostic imaging decision support embedded in electronic referral forms
The use of Magnetic Resonance Imaging (MRI) in Canada is on the rise.1 Ontario alone…